Frequently Asked Questions | Trauma Therapy Toronto

Common questions about trauma-informed therapy at True Health Counselling with Tracey Nguyen, RN MN (License #12492206, Ontario, practising since 2015) — answered warmly, truthfully, and in plain language. Sessions available in-person in Toronto and virtually across Canada and worldwide.

Before We Begin

If you’re reading this page, you’re probably doing what so many of my clients do before booking — trying to make sure this is a safe, aligned fit. That’s wise. Below are the questions I hear most often. If yours isn’t here, please reach out directly — no question is too small.

What kind of therapy do you offer?

I practise the Integrative Somatic Trauma Healing Approach — a body-based, trauma-informed framework that blends Somatic Experiencing, Gestalt therapy, mindfulness-based practice, shadow work, relational healing, and (when welcomed) faith-based support. It’s designed for people who’ve done talk therapy and still feel something essential has been missed. We work at the level trauma actually lives — in the nervous system, the body, the breath — not just the mind.

Who do you work with?

I specialise in adults recovering from narcissistic abuse (parental, romantic, or workplace), Complex PTSD (CPTSD), Borderline Personality Disorder (BPD), codependency and people-pleasing patterns, grief and identity rebuilding, and psychosomatic symptoms like gut issues, autoimmune flares, chronic fatigue, and anxiety. Many clients come with a combination of these. If you’re not sure whether your experience fits, the free consultation is the best way to find out.

What’s the difference between your approach and regular talk therapy?

Talk therapy works at the level of insight — which is roughly 5% of what drives your life. The other 95% is held in the subconscious and the body. Somatic and integrative work reaches that level. You’ll still talk in sessions, but we’ll also track what’s happening in your nervous system, notice body sensations, work with parts of you that went underground, and gently update old survival patterns. This is why clients who’ve tried years of talk therapy often say this finally moves things.

Do you offer virtual sessions?

Yes. I see clients in-person in Toronto and virtually across Ontario, throughout Canada, and internationally — including the United States, United Kingdom, Australia, Sweden, and India. Virtual sessions are conducted through a secure video platform. Many clients find virtual somatic work just as effective as in-person.

How long does healing take?

Honestly? It depends on the depth of what you’re healing and how consistent you are with the work. Most clients notice meaningful shifts within the first 8 to 12 sessions — things like sleeping better, less hypervigilance, clearer boundaries, more capacity to feel without flooding. Deeper identity rebuilding and nervous system re-patterning can take six months to two years. I won’t promise a timeline I can’t guarantee — but I will promise this is sustainable work, not a band-aid.

Do you take insurance?

Sessions with a Registered Nurse Psychotherapist are covered by most Canadian extended health benefits plans — check your plan for “Registered Nurse” or “Psychotherapy.” I provide receipts for reimbursement. For international clients, you’ll need to check your own coverage.

How much does a session cost?

Please contact me directly for current session rates. I offer a free 15-minute consultation so we can see if we’re aligned before you invest.

Is this Christian counselling, or secular?

Both — you choose. I’m listed on the Christian Counselor Directory and hold faith as a grounding force in my own healing. If faith is part of your life, we can integrate prayer, scripture, and spiritual practices into the work. If it’s not, we work entirely through evidence-based, neuroscience-informed modalities. The clinical rigour is the same either way.

What happens in the free 15-minute consultation?

We have a short conversation over video or phone. You share what you’re navigating and what you’re hoping for. I share how I work and whether I think we’re a good fit. There’s no pressure to book, no sales pitch — just a mutual check for alignment. If I’m not the right fit for you, I’ll say so and point you toward someone who might be.

I have BPD. Will you treat me, or turn me away?

I treat BPD — through a trauma-informed lens. I don’t see BPD as a defect or a fixed identity. I see it as a nervous system that learned, very young, that love and safety were unpredictable. The patterns make complete sense given the environment they formed in. They can also be updated. You are welcome here.

I’ve been in therapy for years and still feel stuck. Can you really help?

This is the most common thing I hear. Most of my clients arrive having tried talk therapy, medication, specialist appointments — and still feeling something essential has been missed. What was missing for most of them wasn’t effort or intelligence. It was a lens and a method that reached the body, not just the mind. If that’s your story, I’d invite you to book the free consultation. Let’s see if this is the missing piece.

Do you work with men, or only women?

I work with adults of all genders. Narcissistic abuse recovery, CPTSD, codependency, and psychosomatic symptoms don’t discriminate.

Is what I share confidential?

Yes — within the legal limits of Ontario’s regulated health professions. There are three situations where I’m obligated to break confidentiality: if you’re in imminent danger to yourself or someone else, if a child is being harmed, or if a court subpoenas records. Outside those, everything you share is confidential.

Can I bring my faith, my spiritual practice, or my non-traditional beliefs into session?

Yes. I work holistically, which means I hold space for whatever framework is meaningful to you — Christianity, mindfulness, earth-based practice, ancestral wisdom, non-religious spirituality. Your inner world is welcome here in full.

How do I book?

Call or text 647-980-8734 or email truehealthcounselling@gmail.com to book your free 15-minute consultation.

Location & Service Area

True Health Counselling is located in Toronto, Ontario. In-person sessions are available in Toronto; virtual sessions serve clients throughout Ontario, across Canada, and internationally — including the United States, United Kingdom, Australia, Sweden, and India.


Citation: Nguyen, T. (2025). Frequently Asked Questions – Trauma Therapy in Toronto. True Health Counselling.

Tags: trauma therapy FAQ, CPTSD therapist questions, BPD therapy questions, narcissistic abuse recovery FAQ, somatic therapy explained, holistic psychotherapy Toronto, Tracey Nguyen RN MN, True Health Counselling, virtual therapy Canada, Christian counselling